Shipping policy
Wondaboo Shipping Policy
Last updated: July 21, 2026
We ship to customers worldwide, and shipping is always free — the cost is already built into our product prices, so there are no surprise fees at checkout.
Order Processing Time
Once your order is placed, it takes 1–3 business days to process before it ships. This includes final quality checks and packaging. During high-volume periods (such as November–December / Q4 holiday season), processing can take up to 5 business days — this is normal and expected during peak season, and timelines return to standard once the rush passes.
Estimated Delivery Times
After processing, transit time depends on your destination. Here's what to expect on average, from order date to delivery:
Fastest (under 10 business days):
United States, South Korea, Japan, Taiwan, Malaysia, Singapore, Netherlands, Czech Republic, Saudi Arabia, Philippines, Kuwait
Standard (10–20 business days):
United Kingdom, Germany, France, Spain, Canada, Australia, New Zealand, most of Western and Northern Europe, UAE, Chile
Extended (20+ business days):
Brazil, South Africa, Mexico, Russia, India, and a number of other markets with longer customs or transit routes
These are averages, not guarantees — actual delivery can vary based on your exact location, local customs processing, and courier handling. You'll receive a tracking number as soon as your order ships so you can follow its progress.
Note: we're currently unable to ship to Turkey.
Import Duties & Taxes
For orders shipped outside the United States, your local customs office may apply import duties or taxes on arrival. Where possible, applicable fees (such as the EU customs duty referenced in our Return Policy) are collected at checkout — any additional charges beyond that are the customer's responsibility.
Order Tracking
Once your order ships, you'll receive an email with your tracking number and a link to follow its journey. If tracking shows no movement for an extended period, please reach out and we'll look into it for you.
Delays
Occasionally, factors outside our control — customs, weather, courier delays, or high shipping volume — can push delivery past the estimated window. If your order is taking significantly longer than expected, see our Return Policy for how delayed/lost orders are handled, or just get in touch and we'll help sort it out.
Questions?
Email us anytime at hello@wondaboo.store and we'll be happy to help.
This policy reflects our fulfillment partners' typical processing and shipping timelines, and may be updated from time to time. The version posted on our website at the time of your order will apply.